Privacy Policy

Information We Collect

• Account and Contact Information: Name, email address, company, and preferences you provide.
• Usage Data: Log data, device information, and interaction events for analytics and service improvement.
• Integrated Data Sources: With your authorization, we process data from systems you connect (e.g., Zoho, Google Sheets, Salesforce) to deliver the Services.
• Cookies and Similar Technologies: Small files to remember settings, authenticate sessions, and measure performance.

How We Use Information

• Provide, operate, and improve the Services.
• Authenticate users, secure access, and prevent misuse.
• Respond to inquiries and provide support.
• Analyze product usage and develop new features.
• Comply with legal obligations and enforce agreements.

Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and measure effectiveness. You can control cookies through your browser settings; disabling certain cookies may impact functionality.

Data Retention

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Data linked to integrations can be deleted upon request or disconnection, subject to legal or contractual requirements.

Third‑Party Services

We may share limited data with service providers that help us operate the Services (e.g., hosting, analytics, error monitoring, communications). Where you connect third‑party systems (e.g., Zoho, Google, Salesforce), their processing is governed by their own terms and privacy policies.

Data Security

We implement administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure; we strive to continually improve our protections.

International Transfers

We may process and store information in countries other than where you reside. Where required, we use appropriate safeguards for cross‑border transfers.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object or request portability. To exercise rights, contact us at info@lorna.app.

Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us for deletion.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of the Services after changes indicates acceptance.

Contact

Questions or requests? Email info@lorna.app.